At Tamar Board, we want you to be fully satisfied with your purchase. If you receive an item that is damaged, defective, or not as described, you may request a return or exchange within 1–3 days of receiving your order.
Eligibility for Return
To qualify for a return or exchange:
- The item must be in unused condition.
- It must be returned in its original packaging.
- The return request must be made within 1–3 days from delivery.
We do not accept returns for items that show signs of use, wear, or damage caused after delivery.
Refund Process
Since we offer cash on delivery, refunds (if approved) will be processed by contacting you directly to arrange the return and resolution. No digital or card-based refund methods are used.
How to Request a Return
To initiate a return or exchange, please contact us at:
📧 [email protected]
Include the order number, item details, and a brief explanation of the issue.
Our support team will guide you through the next steps.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please notify us within 1–3 days. Clear photos of the item and packaging may be required to process your request.